Terms Of Use
Terms of Use for Gems & Jewel Treasures
Last Updated: Jan 7,2025
Welcome to Gems & Jewel Treasures!
By accessing or using our website (gemsjeweltreasures.com), you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, you should not use our site.
1. Introduction
Gems & Jewel Treasures operates as an online marketplace offering luxurious gemstones, including diamonds, rubies, sapphires, and other jewels. The terms “we,” “us,” and “our” refer to Gems & Jewel Treasures. The term “you” refers to the user or customer visiting our website.
2. Use of Our Website
You agree to use our website only for lawful purposes and in a manner consistent with all applicable local, state, national, and international laws and regulations. You agree not to engage in any conduct that restricts or inhibits anyone else’s use or enjoyment of the website.
3. Products
While we make every effort to accurately display the products on our website, the colors, sizes, and descriptions of items may vary slightly due to the nature of the digital environment. We reserve the right to change product availability, pricing, and specifications without notice.
4. Account Registration
To make purchases on our site, you may be required to create an account. You agree to provide accurate and complete information during the registration process and to update such information if necessary.
You are responsible for maintaining the confidentiality of your account login details and for all activities under your account. You agree to notify us immediately of any unauthorized use of your account.
5. Payment Terms
All prices listed on our website are in U.S. Dollars (USD). Payments for orders are processed through Shopify’s secure payment gateway. We accept various payment methods, including credit/debit cards, PayPal, and other available options at checkout.
By placing an order, you agree to pay the full price as indicated, including applicable taxes and shipping fees. All transactions are subject to verification and approval by the payment processor. We reserve the right to refuse or cancel any order if fraud is suspected or if there are issues with payment processing.
6. Shipping & Delivery
Products sold on gemsjeweltreasures.com are fulfilled through a dropshipping model, where items are shipped directly from third-party suppliers. Shipping times and availability are based on the suppliers’ processing times, and we cannot guarantee exact delivery dates. You will receive a tracking number once your order is shipped.
While we strive to provide accurate shipping estimates, shipping delays may occur, and we are not responsible for any delays or issues caused by third-party suppliers or shipping providers.
7. Returns & Exchanges
Since many of our products are dropshipped directly from third-party suppliers, we have a specific return and exchange policy that applies to these items. You may request a return or exchange within 7-30 days of receiving your order, subject to the following conditions:
• Eligibility: Items must be unused, in their original condition, and in the original packaging to be eligible for a return or exchange.
• Non-returnable Items: Certain items, such as custom-made jewelry or items marked as non-returnable on the product page, are not eligible for returns or exchanges.
• Return Shipping: Customers are responsible for return shipping costs, unless the item received is defective or damaged.
• Processing Time: Return requests are subject to approval by our third-party suppliers. Once your return is approved, the item must be shipped back to the supplier. The refund or exchange process may take up to 7-30 business days from the date the returned item is received by the supplier.
To initiate a return or exchange, please contact us at vikha@hotmail.com with your order details and the reason for the return.
8. Intellectual Property
All content on this website, including text, images, logos, graphics, and trademarks, is the property of Gems & Jewel Treasures and is protected by intellectual property laws. You may not use, reproduce, or distribute any of our content without our express permission.
9. Limitation of Liability
To the fullest extent permitted by law, Gems & Jewel Treasures shall not be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our website or products, even if we have been advised of the possibility of such damages.
10. Indemnification
You agree to indemnify, defend, and hold harmless Gems & Jewel Treasures, its officers, directors, employees, agents, and affiliates from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of our website or any violation of these Terms of Use.
11. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which can be found [here]. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
12. Changes to Terms of Use
We reserve the right to update or change these Terms of Use at any time. All changes will be posted on this page with an updated “Jan 7,2025” date. Your continued use of our website after such changes constitutes your acceptance of the updated Terms.
13. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of the State of Texas, United States of America, without regard to its conflict of law principles. Any disputes related to these terms shall be resolved in the appropriate state or federal courts located in Denton, Texas.
14. Contact Us
If you have any questions or concerns about these Terms of Use, please contact us at:
Gems & Jewel Treasures
Tel:(201)824-6750
Email Team Support: vikha@hotmail.com